Attention EE Domain Users
Starting 5th July 2008, 14:30pm Bilkent University EE domain e-mail services will be switched to a new server. This new server will require changes in the settings of e-mail client programs like Outlook, Thunderbird, etc.  

What are these changes?

  1. Incoming e-mail server (also known as POP3 server) must be set to: imap.bilkent.edu.tr (note that there is no "ee" domain indicator in this host name).
  2. Outgoing e-mail server (also known as SMTP server) must be set to: asmtp.bilkent.edu.tr (note that here is no "ee" here as well)
  3. All userIDs must be set to full e-mail addresses. That is; if the userID you have been using till now is "jdoe"; you must enter "jdoe@ee.bilkent.edu.tr" into all userID fields of the settings of the program you will be using.
  4. For outgoing e-mail, "Authenticated SMTP (ASMTP) will be used instead of SMTP; this means you will have to enter a password to send out an email as well. You can set your program to save this password.
  5. For web based email services (webmail); EE Domain users will need to point their browsers to a new webmail server; namely "newmail.bilkent.edu.tr and type in their FULL E-MAIL ADDRESS as the userID. Passwords will remain the same.
  6. There will be NO procmail service available because there are no "home" directories for each user on the new mail server. (Regular UNIX accounts on departmental UNIX/LINUX servers will remain as they are; except the .procmailrc files will not be effective.

What shall NOT change? ?

  1. Your e-mail address will NOT change,
  2. Your folder structure will not change
  3. If your EE Domain e-mail address is already forwarded to some other domain/network; you will NOT be effected by these changes.

What changes are required in the settings of e-mail clients?

Because of the large number of available e-mail client software in the market and their different versions; we cannot give an exhaustive list and exact settings to be made or changed but we believe the screen shots provided below for some popular e-mail client software will be useful.

The basic idea is
Here are some screen shots for various software:

What if your e-mail client software does not support Auth-SMTP?

If your e-mail client does not support the Authenticated SMTP protocol, you'll have to upgrade your e-mail program. We recommend "Mozilla Thunderbird" which is a very good opensource e-mail program which you can download and use freely. You can download  Thunderbird  here.

What if you do not/cannot make the necessary changes in your e-Mail client software?

You can switch to Webmail (http://webmail.bilkent.edu.tr) untill you fix the problem. Bilkent Webmail) is already set to authenticated SMTP services, therefore you will not have to change anything at all.